Twenty-two years of keeping properties open, safe, and earning.
We started in 2003 as a two-truck handyman shop serving a handful of strip-center owners outside Atlanta. Today we run a multi-trade field organization across the Southeast, but the original promise hasn't changed: one call, one accountable team, and a property that stays open.
How we work with owners, managers, and residents
Every assignment begins with clear scope, realistic sequencing, and direct communication with the people affected by the work. We show up prepared, document what we find, and keep stakeholders informed from first walkthrough through final close-out.
That process matters whether we're scoping a renovation punch list, planning a preventative schedule, or coordinating occupied-unit repairs. Clients don't just hire ACTS for technical coverage — they hire us because projects feel orderly from day one.
Our mission
Replace the chaos of managing forty vendors with one accountable partner. Treat every property — a 200,000-sq-ft distribution center or a single-family rental — with the same disciplined process: respond fast, document everything, fix it right the first time.
Our history
From two trucks in 2003 to a regional team of licensed technicians, project managers, and 24-hour dispatchers. We've handled more than 180,000 work orders, and we've kept the same family ownership and the same operating philosophy the whole way.
Our service standards
Non-negotiables on every engagement — they're the reason multi-site operators consolidate with us.
- Single-point-of-contact account management on every portfolio engagement.
- Documented two-hour response inside the service radius, 24/7/365.
- Photo-documented work orders with before/after and parts itemization.
- Standardized COIs, W-9s, and onboarding packets ready in 48 hours.
- Quarterly business reviews with capital-planning recommendations.
- Background-checked, drug-tested, uniformed technicians on every visit.